WE KNOW YOU HAVE QUESTIONS....AND WE'VE GOT ANSWERS
Contact us if there's a question not covered here
WHEN ARE THE SANTA SESSIONS?
Sunday, October 28th.
WHY IS YOUR SANTA SESSION BEFORE HALLOWEEN?
Our Santa is amazing and has been voted the number one Santa on the East Coast for several years. He is most sought after and has been working as a professional Santa for over 15 years. Due to his travels East and because he's the best, we wanted to bring this experience local before he leaves.
WHERE DO YOU PHOTOGRAPH THE SANTA SESSIONS?
Santa sessions take place in our private studio located in Downtown Winona. The exact building address is 69 West Third Street.
HOW LONG IS THE SANTA SESSION? CAN WE BOOK A LONGER TIME SLOT?
Our Santa sessions are about 10 minutes long. You'll arrive a few minutes early to get your child(ren) ready, and then enter the studio ready to go when it's your turn! You and your family will be the ONLY guests inside the studio during your time with Santa. If you want more face to face time with Santa, you're welcome to book two back to back slots for a total of twenty minutes! Unless you have four or more children, we have found that ten minutes is plenty of time to be in the studio. Your children will have a wonderful time interacting with Santa. Please note that all children being photographed must be related.
HOW MUCH IS THE SANTA SESSION?
WHAT IS INCLUDED WITH THE SANTA SESSION?
Our Santa Session includes a beautiful metal holiday ornament, (1) 5x7 and one high resolution digital - same pose as the 5x7 - and a Use License. You may use your digital to share with family, friends or your Christmas card! After you say goodbye to Santa, the HW Portrait Elves will help schedule your complimentary ordering appointment approximately one week after. It is during this appointment where you will view the magical images from your session, choose your favorites for your ornament and 5x7. Additional special Santa Story products, as well as extra ornaments are available for purchase.
IS SANTA A PROFESSIONAL?
Absolutely! Our Santa is amazing and has been voted the number one Santa on the East Coast for several years. He has been working as a professional Santa for many years, and yes... his beard and hair are real!
WHAT TIME OF DAY SHOULD I BOOK MY SLOT?
We recommend booking for a time after your child has eaten and will be well rested.
IS THIS A FAMILY SESSION OR JUST FOR CHILDREN?
Just for children! That being said, if your child needs to be held by one parent to feel safe and secure with Santa, that's totally ok and Heidi will make that judgement call.
WHAT SHOULD MY CHILD WEAR?
Totally up to you! For a more laid back think festive holiday jammies or come dressed in your holiday festive attire. Make sure your child is comfortable!
I HAVE A REALLY SHY BABY/CHILD. WHAT WILL YOU DO TO WORK AROUND THIS?
We totally understand this! That's why each time slot is ten minutes. We practice a child led approach rather than dumping your child on Santa's lap. Think about it: would you be thrilled if this were done to you?
We encourage parents to bring along a wrapped present for Santa to give to older shy children, a favorite book for Santa to read, stuffed animals, favorite toy, security blanket, etc. Please be sure to only bring what you are ok with possibly being in the photos too! If your child doesn't want to sit with Santa, we'll shoot with him in the background, or we'll have you hold them for some images. Our Santa is very wonderful at understanding what the child needs. He will get down and play trains, eat a cookie or read a book. As a last resort, if your child wants absolutely nothing to do with Santa, we'll take some festive images of your little one playing with a Santa hat! If you feel that your child is not going to react well, let us know beforehand and we will have the studio set up in a specific way for your child. We have some great tricks to ensure we capture some images that have Santa in them without your child even knowing.
WHAT CAN WE DO IF YOU'RE FULLY BOOKED?
We have a cap on our spots, and once this cap is reached, the calendar will close. If you missed out on booking, please e-mail us to join the waitlist. Sometimes we have a family whose child becomes sick and they need to sell their spot, and we'll go down our waiting list to offer it first come first serve.